30 Job openings found

  S393077 6 Mumbai 30250-Query Management-Service Desk Non-Voice Support Customer Support Shikha Training & Quality   SR- S393077, CL-6, Location- Mumbai (only). Please find attached the JD for the same.   Manage & run program for portfolio of clients (social media & other S&P clients) Should be handling internal + external stakeholders Resource would be responsible of handling - Quality, Training & Policies Should ...

Few Points for ref.   Job Location : Airoli and US shift with 2 week off(Sunday fix and any day in between week) Team management, Project understanding, Business improvement, Root cause Analysis, Process Improvement, Conflict Management Knowledge of Metric that are followed for Client or Team’s SLA Strong with EDM process or with automations/continuous improvement ...

Band C1 - Pune Education : Atleast BCOM with experience of +15 Years in FAO domain; ( preferably : CA /ICWA) AP + R2R domain experience, Should be Hands on Job as besides team management will also be performing period close reviews ; Shift timings : -          Non Month End :  4 PM to 2 ...

Shift Timings - Flexible (will have to cater to global timings as per client requirement) Location - Pune           Delivery HRO Ops manager C1 Pune                 Please see that we need people who have: ADP PCPW experience (ADP PC Payroll for Windows) & Workday (HR system) Experience of US/ CA (US and Canada) Payroll ...

  We are looking at an FTE size of 100 they should have managed internally Credit card collections experience is mandatory with 7-8 yrs collections experience O2C or AR profiles would not fit in for this profile Outbound voice process UAE shifts since it’s a UAE client No Sunday holiday it will be Fri                             PRINCIPAL RESPONSIBLITIES 1. Handle ...

  Job Description Job Title: Process Associate - Voice Collections Reporting To: Team Leader Job Description •Contact customers daily in manual environment to communicate account receivable status. • Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc. • Meet required criteria for call quality standards. ...

 Looking for people with presales B/g of Life Insurance, someone who has brought business/ deals of Annuity management, Pension & Compensation (P&C) Job Description: Brings Insurance(Life & Annuities/P&C) domain relevance in all pursuits and business conversations with the client organizations Exposure to RFX Process, Timelines, Sections, Solution development, RFP response Has deep Insurance domain ...

TL Responsibilities:   Oversee day-to-day operations of a Collections process Delegate tasks and set deadlines Monitor team performance and report on metrics Motivate team members Delivery and team management Identify and resolve exceptional queries Reporting & escalate issues Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA) Adherence to overall Service Delivery Requirements Listen to team members’ ...

Background Verification Process   Open Requirements – 5 positions (Immediate joiner will be preferred) Excellent communication Graduate from any stream- non IT (Freshers can also apply) Minimum 1yr ex in voice/Back office/Chat is preferred Shifts – 6.30am -3.30pm & 3.30pm to 12.30am Max salary 25k in hand (+ 15% Variable pay) Ensure service delivery meets agreed client Service ...

Analyst (Sr. Exec) Talent Acquisition (3 positions) Shift: 11 am to 8 pm (stretches as & when required) Team : None as Individual Contributor role Must have: Frontline or Lateral BPO hiring experience, vendor management  experience. At least 1 resource (amongst 3) should have AP / AR / CA / Finance hiring experience. Comp: ...