2 Opening(s)
7.0 Year(s) To 12.0 Year(s)
0.00 LPA TO 16.00 LPA
We are looking at an FTE size of 100 they should have managed internally
Credit card collections experience is mandatory with 7-8 yrs collections experience
O2C or AR profiles would not fit in for this profile
Outbound voice process
UAE shifts since it’s a UAE client
No Sunday holiday it will be Fri
PRINCIPAL RESPONSIBLITIES
1. Handle ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
0.00 LPA TO 7.00 LPA
TL Responsibilities:
Oversee day-to-day operations of a Collections process
Delegate tasks and set deadlines
Monitor team performance and report on metrics
Motivate team members
Delivery and team management
Identify and resolve exceptional queries
Reporting & escalate issues
Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA)
Adherence to overall Service Delivery Requirements
Listen to team members’ ...
3 Opening(s)
12.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 34.00 LPA
What would you do?You will be aligned with our Insights & Intelligence vertical and help us generate insights byleveraging the latest Artificial Intelligence (AI) and Analytics techniques to deliver value to our clients.You will also help us apply your expertise in building world-class solutions, conquering businessproblems, addressing technical challenges using ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
4.00 LPA TO 9.27 LPA
Few Points for ref.
Job Location : Airoli and US shift with 2 week off(Sunday fix and any day in between week)
Team management, Project understanding, Business improvement, Root cause Analysis, Process Improvement, Conflict Management
Knowledge of Metric that are followed for Client or Team’s SLA
Strong with EDM process or with automations/continuous improvement ...
2 Opening(s)
1.0 Year(s) To 8.0 Year(s)
0.00 LPA TO 7.00 LPA
Job Description
Job Title: Process Associate - Voice Collections
Reporting To: Team Leader
Job Description
•Contact customers daily in manual environment to communicate account receivable status. • Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc. • Meet required criteria for call quality standards. ...
3 Opening(s)
3.0 Year(s) To 5.0 Year(s)
0.00 LPA TO 9.25 LPA
introduce themselves in Portuguese whereas this role requires them to speak to client for collections. They can be leveraged for any translation work bur not for collections. I strongly feel that for collection, we should have Portuguese resources with B2 or C1 proficiency level.”
portuguese - L11/12 - Chennai(3)
portuguese - L11/12 ...
4 Opening(s)
0 To 0
0.00 LPA TO 0.00 LPA
Data Analyst
Joining our pharmacovigilance team, you will support Pharma companies in handling their data related to adverse effects or drugs related problems to help them stay ahead of their competition.
Your role
As a Data Analyst, you’ll work on a project, with responsibility for:
Triage of Safety cases
Book-in and case management activities
Perform Data entry of all ...
1 Opening(s)
5.0 Year(s) To 9.0 Year(s)
0.00 LPA TO 9.00 LPA
Level: Fungible between Level 9 & 10.
Experience: Mandatory experience in credit card collections and team handling experience.
No of positions: 1.
SLL: 10684-Team Leader - Collections
Level: Fungible between Level 9 & 10.
Experience: Mandatory experience in credit card collections and team handling experience.
No of positions: 1.
SLL: 10684-Team Leader - Collections
Level: Fungible between Level 9 & 10.
Experience: Mandatory experience in ...
3 Opening(s)
0.9 Year(s) To 5.0 Year(s)
0.00 LPA TO 4.50 LPA
Nature of role : Batch & Console operator and Mainframe Batch Analyst
Shifts : 24x7
Work Location Kolkata
Job description:
Candidate should have min. 2 yrs of hands on experience in batch and console.
Should have knowledge on different monitoring tolls loke Omegamon, omega view, Hardware management control, scheduler.
Should be comfortable working 24*7 under BPS ...