1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
0.00 LPA TO 7.00 LPA
TL Responsibilities:
Oversee day-to-day operations of a Collections process
Delegate tasks and set deadlines
Monitor team performance and report on metrics
Motivate team members
Delivery and team management
Identify and resolve exceptional queries
Reporting & escalate issues
Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA)
Adherence to overall Service Delivery Requirements
Listen to team members’ ...