56 Job openings found

Job Description: NextGen Content Delivery Lead   Content Delivery Lead serves and leads as a single point of contact who is accountable towards client vendor manager for driving digital outcomes from demand through service, geared towards delivering meaningful content, based on insights and nuances derived from analytics data and market trends. Has a good ...

VP WFM- Bangalore or Mumbai Hope you are doing well! as per our discussion please find attached the job description and below the required details. CTC- 75 LPA including 25% variable   Contact centre experience is must have Candidates from Third party BPO experience Excellent communication skills Seasoned WFM candidate  Kindly share the profile summary in below format ...

Job Summary :This position will be responsible for a specific Operations Department managing global day-to-day operating activities, product and service delivery, Turn Times, SLA Adherence, revenue recognition and growth; expense, cost and margin control, monthly, quarterly and annual financial goal management, group profitability, customer interaction and efficiency and efficacy metricsKnowledge, ...

Few Points for ref.   Job Location : Airoli and US shift with 2 week off(Sunday fix and any day in between week) Team management, Project understanding, Business improvement, Root cause Analysis, Process Improvement, Conflict Management Knowledge of Metric that are followed for Client or Team’s SLA Strong with EDM process or with automations/continuous improvement ...

Requirements at L9 & L10 Shift: Day Shifts, Location: Hyderabad Address: Divyashree Orion Tower A, B B SY.No.66, Rai Durg, 1, Naga Hills Rd, Serilingampally, Hyderabad  Process: ILCS Need someone who comes with strong understanding and experience in end to end ops of Google Adwords. For L9, min 9 years overall experience with about ...

  Residentisl Underwriting - US Mortgage  – L11 - Chennai *US Mortgage experience only *Team Handling experience (Should be TL on paper) *Night Shifts                 *Notice period – Max 45 months Responsibilities/Authorities  Manage Operations from process & measurement standpoint               Set and assess representative’s performance expectations and performance, and create individual action plans               Monitor associate customer contacts and provide constructive feedback on ...

  S393077 6 Mumbai 30250-Query Management-Service Desk Non-Voice Support Customer Support Shikha Training & Quality   SR- S393077, CL-6, Location- Mumbai (only). Please find attached the JD for the same.   Manage & run program for portfolio of clients (social media & other S&P clients) Should be handling internal + external stakeholders Resource would be responsible of handling - Quality, Training & Policies Should ...

  Job Description Job Title: Process Associate - Voice Collections Reporting To: Team Leader Job Description •Contact customers daily in manual environment to communicate account receivable status. • Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc. • Meet required criteria for call quality standards. ...

S396262 6 Chennai 28211-Finance Processes and Operations-Finance Strategy Finance Operations Seema F&A Delivery(RTR, OTC, PTP)- Local Candidates- can look for both diversity & Non diversity S386580 7 Chennai 29703-Finance Processes-Financial Analysis Finance Operations Seema F&A- All Towers(R2R*)-Local & Diversity S386581 7 Chennai 29703-Finance Processes-Financial Analysis Finance Operations Seema F&A- All Towers(R2R*)-Local & Diversity   They will be delivery leads in mainly P2P, O2C and R2R as a domain - Requires a person who ...

Key Responsibilities: 1. Perform Document Checking for Letter of Credit Documents - Import/Export as per ICC regulations - UCP, ISBP/Bank Policy & Procedure2. Ensure all document checking transactions are completed within timelines and with a high degree of accuracY3. Ensure no operational losses happen due to document checking errors or lapse ...