Manager - Business Excellence - Black Belt - Diversity (Healthcare or F&A)
Job Description:
Location : Chennai
Designation : Business Excellence Manager (CL 7) / Senior Manager (CL 6)
Level : GM / VP
Role : Business Excellence Leader
Domain : Finance And Accounting (R2R/P2P & O2C)
Mandatory requirements:
- Functional experience – Drive improvement initiatives through teams
- Experience on driving automation projects. (preferably not limiting to opportunity identification)
- Domain knowledge is an added advantage – Finance & Accounting ( R2R, P2P & O2C)
- Team leading experience
- Leadership presence
Preferred Skills
- Six Sigma Master Black Belt with good knowledge of Lean practices
- Strong Knowledge of Quality Principles and Techniques essential
- Needs to have worked in a BPO – Operational Excellence (or similar) function
- Certification in Lean and other quality practices added advantage
- Strong communication and presentation skills
Position Objectives
- Drive Improvement projects on processes to improve
- Productivity
- Improve SLA performance
- Interact with client/ internal stakeholders to drive and influence improvement objectives
- Lead a global projects in OE
- People manager for a team
- Drives the OE program for a client/ clients in a site/ across sites
- Acts as a mentor to Six Sigma and Lean projects for his influence
Relevant exp
- 10 to 14 years of relevant experience and 14-18 yrs of overall experience
Key Skills :
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