Business Excellence - Black Belt - Diversity (Healthcare or F&A)

Job Description:

Location : Chennai

Designation : Business Excellence Manager (CL 7) / Senior Manager (CL 6)

Level : GM / VP

Role : Business Excellence Leader

Domain : Finance And Accounting (R2R/P2P & O2C)

Mandatory requirements:

• Functional experience – Drive improvement initiatives through teams
• Experience on driving automation projects. (preferably not limiting to opportunity identification)
• Domain knowledge is an added advantage – Finance & Accounting ( R2R, P2P & O2C)
• Team leading experience
• Leadership presence

Preferred Skills

• Six Sigma Master Black Belt with good knowledge of Lean practices
• Strong Knowledge of Quality Principles and Techniques essential
• Needs to have worked in a BPO – Operational Excellence (or similar) function
• Certification in Lean and other quality practices added advantage
• Strong communication and presentation skills

Position Objectives

• Drive Improvement projects on processes to improve
• Productivity
• Improve SLA performance
• Interact with client/ internal stakeholders to drive and influence improvement objectives
• Lead a global projects in OE
• People manager for a team
• Drives the OE program for a client/ clients in a site/ across sites
• Acts as a mentor to Six Sigma and Lean projects for his influence

Relevant exp

• 10 to 14 years of relevant experience and 14-18 yrs of overall experience