FAO (AP) - C1/2 - Hyderabad

Job Description:

Band C1 - Pune

• Education : Atleast BCOM with experience of +15 Years in FAO domain; ( preferably : CA /ICWA)
• AP + R2R domain experience,
• Should be Hands on Job as besides team management will also be performing period close reviews ;
• Shift timings :

-          Non Month End :  4 PM to 2 AM in night to provide US coverage;

-          Month End ( 5 Days in a week ) : US Window : 6 PM onwards depending upon close deliverables ;

•             Team Span : Need to manage team size of + 75 to 90 resources;

Band C12

Domain – FAO

Strong area – Accounts Payable (should have an understanding of R2R)

Team sizes managed – 50-70 FTE

Location – Pune

US Shift

Roles & Responsibilities:

• Meeting contractual requirements, SLAs, KPIs for aligned accounts, meeting C-Sat requirements for aligned clients in F&A space
• Manage service delivery for AP, AR and O2C and RTR.  
• Leader overall FAO operations including FP & A and RTR
• Meeting top line / bottom line targets for aligned account/s
• Providing leadership to the team, talent retention (meeting attrition targets), people capability building
• Interaction with clients and handling all escalations
• Responsible for establishing Governance structure
• Provide strategic inputs to the clients for better operations / restructuring
• Farming the existing accounts for additional growth
• Ability to pool in resources being internal or external connects during the need for new or existing business
• Had driven implementation of RPA, bots and cognitive finance
• Experienced in solution defense as Delivery head and ability to make presentation to the existing or prospective clients  
• Showcase though leadership and bring in new ideas
• Responsible for driving operational efficiencies, by performing process transformations / automations /RPA
• Support and drive all organization’s initiatives viz, quality initiatives, risk and compliance, and HR initiatives etc.
• Getting involved and working closely with Presales / Solution team and provide strategic inputs for the new RFPs / expansions
• Meeting prospective clients as and when required to show case capability
• Contribution to business development for additional business
• Meeting Service levels and Driving process improvements
• Experience in driving high people engagement index

Skills Desired:

• In-depth knowledge and appreciation of domain in F&A (AP/AR/O2C).
• Strong experience in managing transformations
• Understanding of revenue accounting, cash accounting, inter company accounting, trial balance, accruals, adjustments, reconciliations, and Fixed Asset Accounting
• Understanding of Order to Cash cycle (Cash applications, collections, credits)
• Hands-on experience in F&A Delivery in BPO/SSC.
• Client management ability
• Excellent articulation and communication skills
• Superb interpersonal and people management skills
• Ability to engage with internal and external stakeholders
• Resilience and confidence
• Ability to handle large teams (300+)
• Creativity and innovativeness
• Ensure smooth and transparent communication with customer
• Proactively understand and meet customer expectations and ensure high CSAT score.

Technology Competence

• Working experience of SAP
• Working knowledge of Blackline
• Working knowledge of HighRadius shall be an added advantage
• knowledge of MS-Visio for process documentation
• fast learner to adapt to any new tools technology

Others

• Flexibility to work in US shift
• Years of relevant experience – 15+ years

Preferred qualification

• CA or ICWA or both or CPA or ACCA
• Certifications in IFRS, Any digital FAO certification

Minimum qualifications

• Post Graduate in commerce or MBA – Finance
• BCOM (H)