Insurance - Life Insurance & Pensions - B5/6 - Nagpur
Job Description:
Job Description - Delivery Manager, Insurance at Nagpur |
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Job Requirement |
Location: Nagpur 6) Sound exposure to Project Management Methodologies, Estimation, and Pre-sales support. |
Job Description |
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Location: Nagpur
Grade : BPO6
Must have:
1)Applicants with Supervisor’s approval is a must.
4) BFSI domain knowledge preferred
5) Experience in driving, strategizing quality metrics that report health of a project (commercial and delivery) is a must
6) Should have had strong customer interfacing skills with particular emphasis on customer experience management in transformation
7) Good understanding of business with P&L responsibility
8) Sound exposure to Project Management Methodologies, Estimation, and Pre-sales support.
9) Should have an executive presence
10) Demonstrating thought leadership and lessons learnt from the other organizations as appropriate to ensure successful Delivery of contracted services levels.
11) Strong Client Relationship management and stakeholder management skills
12) Effective Leader and excellent personal organization and planning skills
13) Should demonstrate the ability to solve problems creatively
14) Should be able to create and manage change
15) Leveraging Business acumen, management experience, change management skills and domain expertise skills to provide strategic and tactical support to service Delivery operations
16) Ability to work effectively in ambiguity, shifting priorities and multiple deadlines
• Provide strategic direction to the team to provide assured and best in class delivery
• Drive the off-shore solution with focus on including the right elements that will enable on-time and Quality
delivery
• Responsible to help identify/ recruit resources and resource utilization
• Liaise with Business Users for Requirement for various project streams across different lines of business
• Managing and driving the overall service of the Program other channels
• Key contact for all levels of governance forums
• Responsible for complete adherence to Program Level SOW
• Business process re-engineering and optimization
Key Skills :
Company Profile
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