Training Lead

Sr. Manager/ AVP - Training

Stalwart Management Consulting
1 Nos.
13247
Full Time
11.5 Year(s) To 20.0 Year(s)
22.00 LPA TO 32.00 LPA
ITES / BPO / KPO / Customer Service / Operations
ITES/BPO/KPO
Job Description:
  • Align training interventions to one of the verticals in Wipro Digital Operations & Platforms ; deliver tangible business value through the deployment of an effective training strategy
  • Responsible for operationalization of process and domain training framework in finance and account – F&A and Supply Chain domain
  • Responsible for determining performance gaps, identifying training needs, working with SMEs, internal partners and vendors to implement training solutions in finance and account and Supply chain domain
  • Ensure overall quality of training delivery; ensure standardization & quality of content
  • Develop pre-process & process trainers and SMEs
  • Review process training periodically with Business leaders and drive corrective action
  • Deploy KT strategy during business transitions
  • Responsible for Client Interfacing activities involving Change Management, Program Management, Strategy Development, Process Improvement, Cost Optimization and Business Planning
  • Build capability to engage as a strategic partner with the client in their transformation approach
  • Recording, Tracking, monitoring and escalating program implementation via regular status reports
  • Experience in managing teams, partnering with cross-functional teams and actively engaging with clients and external customers
  • Experience in handling projects in Training, HR, Quality, Transitions etc.
  • Excellent verbal/written communication, presentation & analytical skills and project a pleasant demeanor/tone.
  • Experience in Finance and accounting and supply chain is an advantage
  • Excellent verbal/written communication, presentation & analytical skills and project a pleasant demeanor/tone.
Offered Benefits / Facilities :
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